“And the Lord said, ‘Look, they are one people, and they have all one language; and this is only the beginning of what they will do; nothing that they propose to do now will be impossible for them. Come, let us go down, and confuse their language there, so that they will not understand one another’s speech.” Genesis 11:6-7

There you have it. We can try all we want, but hopes of actually clearing up communication within ministry circles will, inevitably, fail. God does not want us to understand each other.
Visit any parish, school, chancery, and this truth will be confirmed.

Whether you are a woman in a predominantly male institution or a man serving on an overwhelmingly female parish staff, you have your own “Tower of Babel” stories to tell. Take heart. It is possible to successfully maneuver your way to successful communication. Before you enter into your next communication minefield, consider the following:

• Know your institution—and how it works.
  Who makes the decisions? Who is responsible for follow through on decisions? Where does the influence lie? How are plans derailed? Where are you likely to meet resistance?

• Know your audience—and the appropriate language and forum.
  Do your homework. Your charm will only get you so far.
  Planning a liturgy? Know the norms, rites, and language to communicate with the liturgist.
  Implementing a catechetical program? Make sure you present a plan that is grounded in sound catechetical principles and is consistent with the mission and vision of your institution. Do not be afraid to let people know you are familiar with the National Directory of Catechesis and other catechetical resources and documents.
  Visiting with the Bishop? Have information at your fingertips about his relationship with teens and adults. Know how he makes decisions. Who are the key people you need to visit with first?

• Know what you want/need—and what you are willing to accept.
  Choose your battles wisely. The location of a lock-in and the need for support staff are not equal battles.
  Recognize that your work, while important, is only one piece in the larger picture.
  Be willing to compromise: know where you can “give a little” and know what your non-negotiables are.
  Take an active role in incorporating your needs into the life and needs of the larger community. Ministry is about building bridges and connecting, not building fortresses and isolating territories.

Successful work environments reflect open communication, long-term relationships, recognition of and a desire to resolve conflict, and a commitment to not only specific ministries, but the health and well-being of the larger institution.

You have been hired to do this job. Let your faith, gifts, and competence shine as you work to build the kingdom, not the tower.